Privacy Policy

Molecular Muscle ("we", "us", "our") is committed to protecting the personal information of our customers and Website visitors. This Privacy Policy explains what data we collect, how we use it, with whom we share it, and the rights you hold over your information.

By using MolecularMuscle.com, you agree to the collection and use of information in accordance with this Policy.

Information you provide: Name, email address, billing and shipping address, payment details, and any communications you send us.

Information collected automatically: IP address, browser type and version, device identifiers, pages visited, referral URLs, and session duration — collected via cookies and analytics tools.

Research verification data: Where required, we may collect confirmation of professional or research affiliation for regulatory compliance purposes.

We use the information we collect to: process and fulfil orders; communicate about purchases and support requests; verify eligibility for research compound purchase; improve Website functionality and user experience; comply with legal and regulatory obligations; and prevent fraud and unauthorised access.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without your explicit consent.

We do not sell, rent, or trade your personal data. We may share data with carefully vetted third parties only as necessary: payment processors for secure transaction handling; shipping carriers for order fulfilment; analytics providers under data processing agreements; and law enforcement or regulatory authorities where legally required.

We use essential cookies required for Website functionality, and optional analytics cookies to understand usage patterns. You may manage cookie preferences through your browser settings. Disabling essential cookies may impair Website functionality. [A full cookie policy and consent mechanism will be implemented prior to public launch.]

We implement commercially reasonable technical and organisational security measures — including SSL/TLS encryption, restricted access controls, and regular security reviews — to protect your personal data. However, no electronic transmission method is completely secure, and we cannot guarantee absolute security.

We retain personal data for as long as necessary to fulfil the purposes outlined in this Policy, maintain transaction records for legal and tax compliance (minimum 7 years), and resolve any disputes. You may request deletion of your data at any time, subject to legal retention obligations.

Depending on your jurisdiction, you may have the right to: access a copy of your personal data; correct inaccurate data; request erasure; restrict or object to processing; and lodge a complaint with a relevant supervisory authority. To exercise any of these rights, contact us at support@molecularmuscle.com.

This Website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites and encourage you to review their policies independently.

We may update this Privacy Policy periodically to reflect changes in practice or regulation. Material changes will be communicated via Website notice or email. The date at the top of this page indicates the most recent revision.

Privacy-related enquiries: support@molecularmuscle.com